{"id":3410,"date":"2023-07-25T13:14:49","date_gmt":"2023-07-25T10:14:49","guid":{"rendered":"https:\/\/www.icapcontactcenter.com\/?page_id=3410"},"modified":"2024-08-02T22:27:46","modified_gmt":"2024-08-02T19:27:46","slug":"non-voice-operations","status":"publish","type":"page","link":"https:\/\/www.icapcontactcenter.com\/en\/upiresies\/non-voice-operations\/","title":{"rendered":"Non-voice operations"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><section id=\"en-voiceop\" class=\"vc_section\"><div class=\"vc-custom-col-spacing clearfix vc-col-spacing-30\"><section class=\"wpb_row vc_row-fluid row-content-position-Default\"><div class=\"wprt-container\"><div class=\"row-inner clearfix\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"55\" data-mobi=\"30\" data-smobi=\"30\"><\/div><div class=\"wprt-headings clearfix text-center\"  style=\"\"><h2 class=\"heading clearfix\" style=\"font-weight:700;color:#233167;margin-bottom:3px;\">\r\n\t\tNon-voice operations\r\n\t<\/h2><div class=\"sep  clearfix\" style=\"width:60px;height:3px;background-color:#9ab53f;\"><\/div><p class=\"sub-heading clearfix\" style=\"font-style:normal;color:#233167;font-size:14px;line-height:28px;margin-top:11px;max-width:520px; margin-left: auto; margin-right: auto;\">\r\n\t\tIncrease the seamless and effective support of your customers through the innovative Non-vocal communication channels functions.\r\n\t<\/p><\/div>\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"35\" data-mobi=\"35\" data-smobi=\"35\"><\/div>\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"55\" data-mobi=\"30\" data-smobi=\"30\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><div class=\"vc-custom-col-spacing clearfix vc-col-spacing-30\"><section class=\"wpb_row vc_row-fluid equalize sm-equalize-auto vc_custom_1694698645886 vc_row-has-fill no-padding row-content-position-Default row-equal-height\"><div class=\"row-inner clearfix\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1694606993775\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left   txtimg-row-left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"420\" src=\"https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Email-Handling-photo2.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"Email-Handling-photo2\" srcset=\"https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Email-Handling-photo2.jpg 750w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Email-Handling-photo2-300x168.jpg 300w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Email-Handling-photo2-18x10.jpg 18w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Email-Handling-photo2-600x336.jpg 600w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Email-Handling-photo2-480x269.jpg 480w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"txt-row-right wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wprt-content-box clearfix\" data-padding=\"55px 85px\" data-mobipadding=\"\" data-margin=\"\" data-mobimargin=\"8%\">\r\n\t\t<div class=\"inner\" style=\"\">\r\n\t\t\t<div class=\"wprt-headings clearfix\"  style=\"\"><h2 class=\"heading clearfix\" style=\"font-weight:700;color:#233167;margin-bottom:5px;\">\r\n\t\tEmail Handling\r\n\t<\/h2><div class=\"sep  clearfix\" style=\"width:60px;height:3px;background-color:#9ab53f;\"><\/div><p class=\"sub-heading clearfix\" style=\"font-style:normal;font-size:14px;line-height:28px;margin-top:12px;margin-bottom:20px;\">\r\n\t\tOur experienced representatives undertake the management of email communications, ensuring immediate response and service to your customers\u2019 every question and need, saving time and resources. With us, email management becomes simple, reliable, and efficient, achieving high performance indicators.\r\n\t<\/p><\/div>\n\r\n\t\t<\/div>\r\n\t<\/div><\/div><\/div><\/div><\/div><\/section><\/div><div class=\"vc-custom-col-spacing clearfix vc-col-spacing-30\"><section class=\"wpb_row vc_row-fluid equalize sm-equalize-auto vc_custom_1694698663770 vc_row-has-fill no-padding row-content-position-Default row-equal-height\"><div class=\"row-inner clearfix\"><div class=\"txt-row-left wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wprt-content-box clearfix\" data-padding=\"55px 85px\" data-mobipadding=\"\" data-margin=\"\" data-mobimargin=\"8%\">\r\n\t\t<div class=\"inner\" style=\"\">\r\n\t\t\t<div class=\"wprt-headings clearfix\"  style=\"\"><h2 class=\"heading clearfix\" style=\"font-weight:700;color:#233167;margin-bottom:5px;\">\r\n\t\tLive Chat-Chat Bot\r\n\t<\/h2><div class=\"sep  clearfix\" style=\"width:60px;height:3px;background-color:#9ab53f;\"><\/div><p class=\"sub-heading clearfix\" style=\"font-style:normal;font-size:14px;line-height:28px;margin-top:12px;margin-bottom:20px;\">\r\n\t\tConversation via Live Chat-Chat Bot elevates communication with your customers. Our representatives respond promptly and efficiently to Live Chat, while the Chat Bot offers automated solutions to quickly resolve common issues. Through this service, you free up valuable time and resources by offering unsurpassed service to your customers.\r\n\t<\/p><\/div>\n\r\n\t\t<\/div>\r\n\t<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1694607078162\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left   txtimg-row-right\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"420\" src=\"https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Live-Chat-Chat-Bot-photo2.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"Live-Chat-Chat-Bot-photo2\" srcset=\"https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Live-Chat-Chat-Bot-photo2.jpg 750w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Live-Chat-Chat-Bot-photo2-300x168.jpg 300w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Live-Chat-Chat-Bot-photo2-18x10.jpg 18w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Live-Chat-Chat-Bot-photo2-600x336.jpg 600w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Live-Chat-Chat-Bot-photo2-480x269.jpg 480w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/section><\/div><div class=\"vc-custom-col-spacing clearfix vc-col-spacing-30\"><section class=\"wpb_row vc_row-fluid equalize sm-equalize-auto vc_custom_1694698676286 vc_row-has-fill no-padding row-content-position-Default row-equal-height\"><div class=\"row-inner clearfix\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1694607133190\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left   txtimg-row-left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"420\" src=\"https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Social-Media-photo2.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"Social-Media-photo2\" srcset=\"https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Social-Media-photo2.jpg 750w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Social-Media-photo2-300x168.jpg 300w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Social-Media-photo2-18x10.jpg 18w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Social-Media-photo2-600x336.jpg 600w, https:\/\/www.icapcontactcenter.com\/wp-content\/uploads\/2024\/08\/Social-Media-photo2-480x269.jpg 480w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"txt-row-right wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wprt-content-box clearfix\" data-padding=\"55px 85px\" data-mobipadding=\"\" data-margin=\"\" data-mobimargin=\"8%\">\r\n\t\t<div class=\"inner\" style=\"\">\r\n\t\t\t<div class=\"wprt-headings clearfix\"  style=\"\"><h2 class=\"heading clearfix\" style=\"font-weight:700;color:#233167;margin-bottom:5px;\">\r\n\t\tSocial media\r\n\t<\/h2><div class=\"sep  clearfix\" style=\"width:60px;height:3px;background-color:#9ab53f;\"><\/div><p class=\"sub-heading clearfix\" style=\"font-style:normal;font-size:14px;line-height:28px;margin-top:12px;margin-bottom:20px;\">\r\n\t\tSocial media customer service is the most appropriate solution for those who use these platforms. Our skilled representatives respond immediately to your customers' queries, perfectly combining technical know-how with a human approach. Thus, we ensure you of a high level of service that not only satisfies but also exceeds the expectations of your customers.\r\n\t<\/p><\/div>\n\r\n\t\t<\/div>\r\n\t<\/div><\/div><\/div><\/div><\/div><\/section><\/div><div class=\"vc-custom-col-spacing clearfix vc-col-spacing-30\"><section class=\"wpb_row vc_row-fluid row-content-position-Default\"><div class=\"wprt-container\"><div class=\"row-inner clearfix\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"100\" data-mobi=\"50\" data-smobi=\"50\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/section>\n<\/section>","protected":false},"excerpt":{"rendered":"Non-voice operations Increase the seamless and effective support of your customers through the innovative Non-vocal communication channels functions. Email Handling Our experienced representatives undertake the management of email communications, ensuring immediate response and service to your customers\u2019 every question and need, saving time and resources. With us, email management becomes simple, reliable, and efficient, achieving high performance indicators. Live Chat-Chat Bot Conversation via Live Chat-Chat Bot elevates communication with your customers. Our representatives respond promptly and efficiently to Live Chat, while the Chat Bot offers automated solutions to quickly resolve common issues. Through this service, you free up valuable time and resources by offering unsurpassed service to your&hellip;","protected":false},"author":2,"featured_media":0,"parent":3416,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.icapcontactcenter.com\/en\/wp-json\/wp\/v2\/pages\/3410"}],"collection":[{"href":"https:\/\/www.icapcontactcenter.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.icapcontactcenter.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.icapcontactcenter.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.icapcontactcenter.com\/en\/wp-json\/wp\/v2\/comments?post=3410"}],"version-history":[{"count":41,"href":"https:\/\/www.icapcontactcenter.com\/en\/wp-json\/wp\/v2\/pages\/3410\/revisions"}],"predecessor-version":[{"id":5637,"href":"https:\/\/www.icapcontactcenter.com\/en\/wp-json\/wp\/v2\/pages\/3410\/revisions\/5637"}],"up":[{"embeddable":true,"href":"https:\/\/www.icapcontactcenter.com\/en\/wp-json\/wp\/v2\/pages\/3416"}],"wp:attachment":[{"href":"https:\/\/www.icapcontactcenter.com\/en\/wp-json\/wp\/v2\/media?parent=3410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}